At Triptanza Travel we go to great lengths to ensure that our customers receive the finest products at the very best prices. If you find the same product elsewhere for less, we will match that price. HOW TO CLAIM If you find the same product for sale at a lower price at a high street competitor, either in store or online, and sold with the same service conditions, you can make a price match request. Please email our customer service team at firstname.lastname@example.org and if your purchase matches our price promise terms we will be able to offer you a refund.
TERMS AND CONDITIONS
• The product must be identical in condition, dates, destinations and other variant and must have a comparable delivery date or availability.
• Trip must be from a comparable retailer with online presence. This does not include auction sites or overseas stores.
• Total price must take into account delivery, postage, warranty, fitting and installation charges where applicable.
We will match only against the advertised price offered by the competitor, i.e. this does not include additional promotional activities such as loyalty card points, cashback schemes and voucher codes.
• Request must be within 14 days of purchase and before departure date.
• Products bought on Interest-Free Credit are excluded from our Price Match
• The decision of the customer support advisor is final. Please send in the following information to email@example.com or call our customer service team on +201010171717